Neff Washing Machine Error Codes

Many of our customers get in touch with us asking for advice when they see an error code appear on their Neff washing machine, so we’ve put together a list of the fault codes shown by these washing machines below:

Error CodeFault DescriptionRecommended Action
E16 / F16Door open.Close the door.
E17 / F17Water supply time exceeded.Open the tap.
E18 / F18Pump time exceeded.Carry out a reset by turning the machine on and off.
E19 / F19Heating time exceeded.The fault connected with “Error code E19 / F19: heating time exceeded” can’t be rectified by itself. Book with an engineer.
E20 / F20Unexpected heating.Carry out a reset by turning the machine on and off.
E23 / F23Aquastop activated.The fault connected with “Error code E23 / F23: Aquastop activated” can’t be rectified by itself. Book with an engineer.
E25 / F25Turbidity sensor faulty.The fault connected with “Error code E25 / F25: turbidity sensor faulty” can’t be rectified by itself. Book with an engineer.
E26 / F26Analogue pressure sensor faulty.The fault connected with “Error code E26 / F26: analogue pressure sensor faulty” can’t be rectified by itself. Book with an engineer.
F27Pressure sensor faulty.The fault connected with “Error code E27 / F27: pressure sensor faulty” can’t be rectified by itself. Book with an engineer.
E28 / F28 Flow sensor faulty.The fault connected with “Error code E28 / F28: flow sensor faulty” can’t be rectified by itself. Book with an engineer.

If you are continuing to have issues with your Neff washing machine, please be sure to contact Zest to book a repair from one of our qualified Zest engineers.


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